Privacy Policy Notice
The policy: This privacy policy notice is for this website (www.llgd.co.uk) and served by Llewellyn Landscape & Garden Design and all employees and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website, or contact us with any concerns.
Policy key definitions:
- “I”, “our”, “us”, or “we” refer to the business Llewellyn Landscape & Garden Design.
- “you”, “the user” refer to the person(s) using this website.
- GDPR means General Data Protection Act.
- PECR means Privacy & Electronic Communications Regulation.
- ICO means Information Commissioner’s Office.
- Cookies mean small files stored on a users computer or device.
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases:
- Lawful basis: Consent
The reason we use this basis: If you are contacting us via the contact form on this website after May 2018 then the tick-box included on the form notes specifically that you are consenting to being contacted with regards to your enquiry and garden only. We do not conduct email, phone or postal marketing.
We process your information in the following ways: We store any contact information provided by you, including name, address, email, phone number, and any other identifying information, on a password-protected computer system which is regularly maintained to ensure maximum protection. Only Keith has access to this system.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We never have and never will share your information with third parties.
- Lawful basis: Contract
The reason we use this basis: If any work has been carried out for you or a serious enquiry has been made regarding any work then a contract is deemed to have been formed and it is therefore legitimate to contact you in relation to your work on enquiry. This applies to all enquiries and work completed past, present and future until such a time that GDPR et al regulations change.
We process your information in the following ways: We store any contact information provided by you, including name, address, email, phone number, and any other identifying information, on a password-protected computer system which is regularly maintained to ensure maximum protection. Only Keith has access to this system.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We never have and never will share your information with third parties.
- Lawful basis: Legitimate interests
The reason we use this basis: For any work carried out in the past it is deemed legitimate to contact you to check on progress, the status of a warranty or to offer services pertaining explicitly to you, your garden or project. We never mass-market anything.
We process your information in the following ways: We store any contact information provided by you, including name, address, email, phone number, and any other identifying information, on a password-protected computer system which is regularly maintained to ensure maximum protection. Only Keith has access to this system.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We never have and never will share your information with third parties.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in details here;
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Transparent Privacy Explanations
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.